Effective Date: 01/01/2025

Welcome to Hovid GlucoNow! These Terms of Service (“Terms”) govern your use of our website, mobile application, wearable devices, and related services (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Services.

1.Acceptance of Terms

By using Hovid GlucoNow, you acknowledge that you have read, understood, and agreed to these Terms, as well as our Privacy Policy. We may update these Terms from time to time, and your continued use of the Services indicates acceptance of any changes.

2.Eligibility

To use our Services, you must:

• Be at least 18 years old (or have parental consent if you are a minor).
• Provide accurate, complete, and up-to-date information when creating an account.
• Not use our Services for any unlawful or unauthorized purposes.

3.Description of Services

Hovid GlucoNow provides health monitoring through wearable devices, mobile applications, and cloud-based analytics. Our Services are designed to help you track and manage health metrics such as blood glucose levels, blood pressure, heart rate, oxygen saturation, and sleep patterns.

Important: The information provided by Hovid GlucoNow is for general health tracking and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding any medical concerns.

4.User Accounts

To access certain features, you may need to create an account. You are responsible for:

• Maintaining the security of your account credentials.
• Ensuring that your personal and health data are accurate.
• Not sharing your login information with others.
• We reserve the right to suspend or terminate your account if we detect any suspicious or unauthorized activity.

5.Data Privacy and Security

We value your privacy and handle your data in compliance with Malaysia’s Personal Data Protection Act (PDPA). Our Privacy Policy explains how we collect, store, and use your data. By using our Services, you consent to our data practices.

6.Use of Services

You agree not to:

• Reverse-engineer, modify, or exploit our Services.
• Use our Services for any unlawful activity.
• Interfere with the proper operation of our platform.
• We reserve the right to suspend or terminate access if you violate these Terms.

7.Health Disclaimer

Hovid GlucoNow is not a medical device and does not provide medical diagnoses. Our products and services are intended for informational and general wellness purposes only. Always seek professional medical advice before making any health-related decisions.

8.Payments and Subscriptions

If you purchase any of our Services, you agree to:

• Pay all applicable fees and taxes.
• Provide valid payment information.
• Comply with our refund and cancellation policies (if applicable).

9.Intellectual Property

All content, trademarks, and software used in Hovid GlucoNow Services are the property of Hovid Berhad or its licensors. You are not allowed to copy, distribute, or modify any part of our Services without permission.

10.Third-Party Services

Our Services may integrate with third-party platforms. We are not responsible for their terms, policies, or any issues arising from their use.

11.Limitation of Liability

To the fullest extent permitted by Malaysian law, Hovid GlucoNow and its affiliates are not liable for any damages, including but not limited to:

• Loss of data, revenue, or profits.
• Indirect, incidental, or consequential damages.
• Any reliance on information provided by our Services.

12.Termination

We may suspend or terminate your access to Hovid GlucoNow if you violate these Terms or engage in harmful activities. You may also choose to delete your account at any time.

13.Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Malaysia. Any disputes shall be resolved through arbitration or the courts of Malaysia.

14.Contact Information

If you have any questions or concerns about these Terms, you may contact us at:

📧 Email: help@hovidgluconow.com

📍 Address: 121, Jalan Kuala Kangsar, 30010 Ipoh, Perak, Malaysia